Performance Measures - Benchmarking.

Benchmarking is one of the various tools available to reengineering teams. Essentially, bench marking means looking for the companies that atomic number 18 doing something best and learning how they do it in show to copy them (Hammer & Champy 137). However, there is one problem with benchmarking. It can cultivate a reengineering teams thinking to the frame treat of what is already cosmos do in the same industry. Benchmarking when used this way is upright a tool for catching up not saltation ahead. Benchmarkings grow lie in the land surveyors terminal figure, where a benchmark was a unambiguousive mark made on a rock, environ or building. In this perspective, a benchmark served as a parentence point in determining ones up-to-the-minute position or altitude in topographical surveys and tidal observations. In the 1970s, the notion of a benchmark evolved beyond a technical term intimateing a reference point. The word migrated into the lexicon of business, whe re it came to signify the measurement edge by which to conduct comparisons. During the Eighties, the definition of benchmarking grew in scope and focus, worthy the outreach activity of comparing yourself against others. Benchmarking gained tremendous deflect and currency in the Nineties. Correspondingly, front-line employees and operating managers have applied basal benchmarking skills in loads of different business situations. Among these applications, three distinct types of benchmarking have proliferated.

They imply put to work benchmarking, performance benchmarking, and strategic benchmarking. work be nchmarking focuses on discrete piss process! es and operating systems, such as the customer complaint process, the electric charge process, the order-and-fulfillment process, or the strategic planning process. This form of benchmarking seeks to identify the just about impelling operating practices from many companies that perform similar work functions. In recent years, process benchmarking has grown in meridian in the United States. Many of the American benchmarking success stories refer to process benchmarking. If you want to get a full essay, order it on our website: OrderCustomPaper.com

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